THANK YOU! THANK YOU! THANK YOU! You are the best. I really appreciate your help. My dogs and I will feel so much safer now. Really appreciate your GREAT customer service.
I want to thank Boris, and Cutting Edge Products for the BEST service possible! I am a long time dealer. What a company! I am a VERY satisfied dealer, and will continue doing business with Cutting Edge Products knowing that they stand behind what they sell. Thanks!
I just received my replacement Streetwise device. Thanks for your superior service. You guys are the epitome of great customer service.
Hey JT, I wanted to thank you again for your help today. It is truly a pleasure to deal with courteous, helpful and knowledgeable people like yourself and so many others I've spoken with at Cutting Edge. Thanks again!
As a brand new customer I had many questions. I was so amazed and pleased with the superb customer service I received from the Cutting Edge team. “Joe”, in particular, has been extremely patient and kind while walking me through the whole process of ordering shipments of products, etc. He was not scared off by my ignorance, but always handled my questions warmly and extremely professionally. My confidence in this company is soaring, and I look forward to many years of a great partnership!
I have been working with Cutting Edge since 2004. Ray and his team have been a great pleasure to work with. Not only are they are true professionals, they are also very down to earth and very easy to work with. My experience with them has been excellent. They are definitely one of the best vendors in the safety product industry. I highly recommend Cutting Edge to any company who only wants to do business with a top notch company.
Recently I had the pleasure of working with JT in order to resolve a customer service issue. JT was very knowledgeable and helpful, and he represented your company well. The thing that impressed me the most, though, is that he kept his word; when he said he would email and call within a certain time frame, he did. These days it seems hard to find employees and companies that have the integrity to keep their word even with simple things like emailing and calling back when they say they will. Thank you so much for having such a great employee as part of your team.
I wanted to take a moment and say thank you for all you have done to help our business grow. Joe and JT (from our Sales Dept.) have been instrumental in achieving this growth. The quality of the product, along with their professionalism and expertise, have helped to make Cutting Edge the first place I choose for my merchandise needs.
I don't know who packed my order yesterday, but let the warehouse staff know that it was packed like Ft. Knox! I think it could have been dropped from a tall building and not a single box would have been damaged :) Really, it was a great job and it was very appreciated!
Got the new disable pin with strap in the mail today, thank you so much. To be totally honest I didn’t think it would be this easy. In todays’ business environment service after a sale is rare, if it exists at all. It was a pleasure dealing with you and I can only say that based on this one small experience you are rare company in 2013.
Hello Cutting Edge Team! My first order was great. Thank you for the great packing. Great service, great products, great pricing. What more could a dealer ask for? I see many years of a good business relationship in the future.
Greetings! I just wanted to say, "Thank you!" for all of your great service and products. Through eBay and Amazon, I have generated over $4,000 in sales in a little over 30 days …. I am excited about this venture and look forward to a long and dedicated partnership!
I want to let you know your guys made sure my case of guns shipped today. Joe & JT knew I was hurting bad for the guns and made it happen. I just want to commend your guys on a great job. They do care about your customers. Good work Ray!
Thank you for the quick response to my last email. Everyone there is so helpful and it makes doing business with you so much easier. You guys know what you are doing!
Cutting Edge is one of the best companies I've done business with. My account was set up fast and all questions answered quickly and professionally.